Privacy Policy
Last Updated: 2025-05-10
We committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Clinic, website, or use our services.
1. Information We Collect
We may collect the following types of personal information:
a. Personal Identifiable Information (PII)
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Full name
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Date of birth
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Contact information (phone number, email, mailing address)
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Emergency contact details
b. Health and Medical Information
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Medical history relevant to weight management
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Current medications and treatments
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Body measurements, weight, BMI
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Lab results and doctor’s notes
c. Payment and Billing Information
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Insurance information (if applicable)
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Credit/debit card details (processed securely through third-party payment processors)
d. Usage Data (if applicable to a website or app)
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IP address
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Browser type and device information
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Pages visited and time spent on the site
2. How We Use Your Information
We use your information for the following purposes:
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To provide medical consultations, weight loss programs, and ongoing care
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To comply with legal and regulatory requirements
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To process payments and insurance claims
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To contact you with appointment reminders or health updates
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To improve our services and your patient experience
3. Sharing Your Information
We do not sell or rent your personal data. We may share your information with:
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Licensed healthcare providers within our Clinic
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Third-party service providers (e.g., labs, billing companies) under strict confidentiality agreements
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Insurance companies (only when applicable and authorized)
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Law enforcement or regulatory authorities when required by law
4. Your Privacy Rights
You have the right to:
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Access and request a copy of your personal information
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Request corrections to your medical records
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Withdraw your consent for marketing communications
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Request that we restrict or delete certain personal data, subject to legal obligations
5. Data Security
We implement appropriate technical and organizational measures to protect your data, including:
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Encrypted electronic health records (EHR)
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Secure payment processing
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Staff training in HIPAA compliance and data privacy
6. Cookies and Website Usage (if applicable)
Our website may use cookies to enhance your experience. You can disable cookies in your browser settings, although some site features may not function correctly.
7. Children’s Privacy
Our services are not directed to individuals under 18 without parental or guardian consent.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
[Your Clinic Name]
Address:
Phone:
Email: lissa@spbweightloss.com / stephen@spbweightloss.com